Command and control leadership placed internal and external challenges on my shoulders and placed me in a position of managing issues, policies and procedures. The pressure was unrelenting, resulting in the inability to use emotional intelligence to control my emotions. One day, several years ago, … [Read more...]
APA’s Five Measurable Areas to Achieving a Psychologically Healthy Workplace in Action at Tasty Catering
This year, our company was awarded the APA’s Psychologically Healthiest Workplace Award in the Small For-Profit Category. This is arguably the most significant achievement in our organization’s twenty-five year existence. I will have the honor of representing Tasty Catering as a company and … [Read more...]
Gallup and Employee Engagement
A few weeks ago, a study by the Gallup Organization out of Omaha, Nebraska, was reported in the national press. The study showed significant findings that a majority of workers are not engaged in their jobs. The average organization in the United States, according to a Gallup survey, could only … [Read more...]
Sneak peek of my presentation at Naperville’s chamber of commerce women in business breakfast on October 2nd
This short video provides a sneak peek of my presentation on Employee Engagement at Naperville’s Chamber of Commerce Women in Business breakfast on October 2nd. Click here to register and to learn more about the breakfast. I hope to see you all there. … [Read more...]
Dirk Tussing Interviews Tom Walter About Unleashing The Passion, Power and Potential of Each Employee – Video 2
Tom speaks with Dirk Tussing about how to unleash the passion, inner power and individual potential of each employee. How does Tasty Catering have the value of 180 employees when the company only employs 60 people? Transparency, honest leadership and a few more key ingredients. No matter what … [Read more...]
On Process and Process Management
On board a Boeing 777, cruising at 37,000 feet over the Atlantic Ocean, in-flight between Chicago and London. A yellow light goes on indicating that there is a fire in the baggage compartment, which is not accessible by the crew. What should be done next? Relying just on training and experience … [Read more...]
How to be a Good Coach: Tips for employee-focused leaders
Being a good coach means putting others before yourself and always making decisions for the good of the team. Here are a few tips on how to take coaching principles into the workplace in order to be an employee-focused leader. Listen This is the most important part of communication. Part … [Read more...]
5 Key Steps to Gaining Company-Wide Discretionary Thinking
If every employee gave just five or ten percent more than the required thoughts every day at work, how much stimulus towards performance excellence would result? Is it possible to raise the level of your staff’s discretionary thinking, company-wide, and find out? Yes! It is possible, and those … [Read more...]
How to Attract (and Keep) Olympic-Caliber Employees
In the last post, we compared an entangled employee to an Olympian, versus an engaged employee, or collegiate athlete. Just to recap, the engaged employee has risen to a level above most other employees. He has skills, commitment and dedication but doesn’t exhibit the same kind of care for the … [Read more...]
Entangled Employees are ‘Olympians’ at the Office
Maybe it’s just a coincidence that the Olympic Games are going on right now, or maybe that’s what sparked the idea for this blog post. Two years ago, when we set out to write our book on the phenomenon known as “organization entanglement” with fellow co-authors, Dr. Ray Benedetto and Dr. Ken … [Read more...]